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PRIVACY POLICY

 

Last updated: 22/12/2025

1. Introduction 

This Privacy Policy explains how Dr Marcela Aguirre Coaching (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website or engage with our services.

We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

2. Who We Are 

Business name: Dr Marcela Aguirre Coaching
Country of operation: United Kingdom
Contact email: [email protected]

3. Personal Data We Collect 

We may collect and process the following personal data:

  • Name and email address (e.g. when you sign up to our newsletter or contact us)
  • Billing and payment information (processed securely via third-party providers)
  • Information you voluntarily provide via forms, applications, or questionnaires
  • Website usage data (IP address, browser type, pages visited)
  • Cookies and similar technologies

We do not knowingly collect data from children under 16.

4. How We Collect Your Data

We collect data when you:

  • Visit our website
  • Sign up to our email list or free resources
  • Apply for or purchase coaching services
  • Contact us via forms or email
  • Use our website (via cookies and analytics tools)

5. How We Use Your Data 

We use your data to:

  • Provide coaching services and digital products
  • Communicate with you (emails, updates, support)
  • Process payments and manage bookings
  • Improve our website and services
  • Comply with legal and regulatory obligations

6. Legal Basis for Processing 

We process your data under one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Legal obligations

7. Email Marketing 

If you join our mailing list, we will send you emails related to coaching, resources, and updates.
You can unsubscribe at any time by clicking the link in any email.

8. Data Sharing & Third Parties 

We may share your data with trusted third-party service providers, including:

  • Website and course platforms (e.g. Kajabi)
  • Email marketing providers
  • Payment processors (e.g. Stripe, PayPal)
  • Analytics tools (e.g. Google Analytics)

These providers only process data on our behalf and in line with data protection laws.

9. International Data Transfers 

As we work with international clients and global service providers, your data may be processed outside the UK.
Where this occurs, appropriate safeguards are in place to protect your data.

10. Data Retention 

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

11. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

12. Cookies

Our website uses cookies to improve functionality and user experience.
You can manage cookie preferences via your browser settings.

13. Contact

If you have any questions about this Privacy Policy or your data, please contact:
📧 [email protected]